Constant development and looking for new technology! Inbenta is the place to go!
May 06, 2022
Constant development and looking for new technology! Inbenta is the place to go!
Score 9 out of 10
Vetted Review
Overall Satisfaction with Inbenta Chatbots
We are pursuing the Alexa integration and most likely once implemented we will switch our Facebook and WhatsApp chatbots which we are currently running on Marketing Master IO. We have been able to resolve the voice integration to our customer's inquiries, which is amazing. Also, having the native ability to deal with the front and back end in Spanish has been a major game-changer since most of our developers and collaborators only speak Spanish (we only serve the Hispanic market).
- Integrate the voice into the customer experience.
- A real, relatable and up to par spanish translation.
- An amazing customer service structure.
- I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
- The native in spanish language experience.
- The full documentation available.
- The speed of support.
- We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
Do you think Inbenta Chatbots delivers good value for the price?
Yes
Are you happy with Inbenta Chatbots's feature set?
Yes
Did Inbenta Chatbots live up to sales and marketing promises?
Yes
Did implementation of Inbenta Chatbots go as expected?
Yes
Would you buy Inbenta Chatbots again?
Yes