Indeed forced negative reviews from another company onto our profile page!
February 04, 2022

Indeed forced negative reviews from another company onto our profile page!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed.com

Our organization set up a Company Profile on Indeed.com to give our company better visibility to prospective job applicants. We worked very hard to achieve a 5-star rating on the 'Reviews' section of our Company Profile, which has been listed for several years now. Recently, a completely separate organization created an additional Company Profile on Indeed.com and used the exact same name as our Company, but did not include any differentiating info (such as a logo, address, phone#, Tax ID#, etc). This other organization obtained two negative reviews on their profile. I brought this situation to the attention of several representatives at Indeed.com and asked them for assistance in differentiating our Profile (with a 5-star review average) from the other Profile of the same name (with a 1-star review average). Do you know what Indeed did next? They decided to MERGE the two profiles together, effectively forcing us to inherit 2 negative reviews that did not belong to us. I called and wrote Indeed several times to protest this egregious move and they flat out refuse to fix it even though they have acknowledged that the other Profile is/was not related to our Profile in any way, shape, or form. Now, they have irreparably tarnished our organization's online reputation by forcing our Review average to plummet, due to the addition of these invalid reviews. Employers, beware of doing business with this organization!
  • ignore
  • stonewall
  • make excuses
  • shirk responsibility
  • Give phones to the secret department that you say cannot be reached via telephone
  • tarnished our online reputation

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