Amazing Advocacy Platform
November 27, 2021
Amazing Advocacy Platform
Score 10 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
We use Influitive as our main hub for our Customer Advocacy program. Influitive has been instrumental in sourcing testimonials, feedback surveys, user interviews, and a place where our customers can learn how to use our product with intent. We have been able to source advocates to beta test new products and they have helped our Product and Design team tremendously with first-hand feedback.
- Amazing platform for customer advocacy
- The Influitive team is always updating the platform
- Great capabilities to incentivize customers all while receiving value
- Reporting and attribution could be improved on
- Increased social proof and UGC
- Increased user usage in our platform + retention
- Increased referrals
We benefited by being able to increase our customer usage on our platform. We educate our customers on how to use our platform most effectively and efficiently — not only have we received value from testimonials and more but we're able to build a loyal customer base and users who are more engaged in our platform.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
Yes
Would you buy Influitive again?
Yes