Amazing Community Impact!
April 13, 2022
Amazing Community Impact!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Digital Community
Overall Satisfaction with Influitive
We use Influitive to manage our day-to-day online community of just shy of 100k users. This helps us to provide daily connection and interaction experiences, as well as to act as a hub for discussions, updates, and resources. We have client-specific as well as organization-wide categories and rely on gamification techniques such as badges, levels, point structures, and store rewards to increase excitement and improve engagement.
- Reporting - Helpful, user-friendly, ability to customize
- UI - Organized, clear, compelling
- Admin Navigation - Easy to understand and articulate
- Discussion Threads - Ability to create folders and optimize organization
- Custom Content - Ability to access and update more fluidly
- Reporting - Ability to have access to all needed report items timely
- 270% increase in engagement YOY since transitioning to Influitive
- 78% CSAT Score
- Over 15k active users
We do not currently use Influitive for customers, so we cannot speak about this formally. As far as an internal community-building tool and generating retention and advocacy for our select user group, Influitive continues to come through.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
Yes
Would you buy Influitive again?
Yes