Fun and engaging space for your advocates
August 30, 2022
Fun and engaging space for your advocates
Score 10 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
We use Influitive for our advocate hub. This allows us to give visibility to our advocates for all the activities they do for us. Before Influitive, we had no way for our advocates to self-service and track how many points and what activity they were doing for us. It also helped bring a sense of community to our advocates. This is a platform where they control how much they engage with us and their peers.
- Creating experiences that we can customize
- Integrations into other systems
- Allowing us to control the journey our advocates take
- Also being a trusted advisor
- Notification in the integrations section when new updates are ready
- Within the members list, being able to sort by status
- For the activity feed, hiding most of the details and only showing one row per activity
- Helped with overall customer retention
- Had increased customer engagement
- Provided a wonderful experience for our advocates to interact with us and their peers
We have had steady year-over-year growth in our advocate numbers thanks to the Influitive platform. The platform is a safe space for our advocates to hold discussions on topics relevant to them and a great place to network. It is also a great way for us to stay connected to our advocates in a fun and engaging way. I have heard many times, coming to the hub gives me a much-needed break in my day.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
Yes
Would you buy Influitive again?
Yes