Efficient and effective business solution
Updated November 23, 2021

Efficient and effective business solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infor CloudSuite Industrial (SyteLine)

Infor CSI is used across departments and sites company wide. It is used for supply chain/operations, customer service, service and accounting. It is not our shipping solution though. The software allows us to to easily share data across departments for daily transactions and reporting.
  • Good self-paced training guides
  • Shareable data
  • Easy to use
  • Forecasting module
  • Concierge support is hard to find solutions
  • DataViews is tedious to set up and use
  • Shared data for collaboration and reporting for cost analysis

Do you think Infor CloudSuite Industrial (SyteLine) delivers good value for the price?

Not sure

Are you happy with Infor CloudSuite Industrial (SyteLine)'s feature set?

Yes

Did Infor CloudSuite Industrial (SyteLine) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Infor CloudSuite Industrial (SyteLine) go as expected?

Yes

Would you buy Infor CloudSuite Industrial (SyteLine) again?

Yes

It is an easy solution to use as a vanilla software out of the box, but can still configure the design for specific usability requests to meet business requirements.
Concierge is difficult to use but if you email support they are quick to respond.
Infor CSI is an easy application to configure to the business needs and for the users to personalize the setup based on their preferences. The forms are well laid out so finding information is easy especially material transactions. Calculating a safety stock is lacking and so is a forecasting and shipping solution.

Infor CloudSuite Industrial (SyteLine) Feature Ratings

Accounts payable
8
Accounts receivable
8
Global Financial Support
8
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
8
Configurable Accounting
Not Rated
Standardized Processes
9
Billing Management
7
Cash and Asset Management
8
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
8
Inventory tracking
9
Location management
Not Rated
Pricing
3
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
7
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
5
Custom reports
6
API for custom integration
Not Rated
Plug-ins
7
Role-based user permissions
5
Single sign-on capability
10
Budgeting and Forecasting
2
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
7
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
1
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
6
Production Management
8
Configuration Management
3
Work Execution
Not Rated
Manufacturing Costs
8
Forecasting
Not Rated
Inventory Planning
9
Performance Monitoring
3
Proposal Management
Not Rated
Product Master Data Management
Not Rated