InfoSec Intel from a Satisfied User
April 12, 2021

InfoSec Intel from a Satisfied User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

We use InfoSec [IQ] to train all employees (approx. 2800). It helps protect the organization from cybercrime by raising awareness amongst staff. The majority (approx. 2500) of our employees are educators and are not well-versed in cybercrime. However, many do have access to sensitive data, particularly for minors (their students). We train once a month for ten months a year.
  • Customizable email notifications with text editing and HTML.
  • Easy to build modules with assessments and videos.
  • Great account reps!! Julie is the best.
  • Reporting lacks what we need-- it does not allow for filtering or for creating more detailed reports. We end up downloading a report and creating a more detailed on in google sheets.
  • Building assessments can be a bit challenging. In some places, you can see questions but not the answers which makes selection hard.
  • Some videos have paired assessments and these are great. We wish more videos had paired assessments.
  • Assessments that align to the videos.
  • Videos where the content either matches our policies or where the video can [...] customized to fit our policies.
  • Email campaign management and sends.
  • We have increased phishing awareness and are forwarded more frequently phishing attempts.
  • We have not had a major cybercrime since we started using InfoSec [IQ].
  • We have considered making our own modules related to other security efforts.
I have not used or evaluated any other products like InfoSec [IQ].

Do you think Infosec IQ delivers good value for the price?

Not sure

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

If you have a need for cybersecurity training, I would recommend InfoSec [IQ] based on the quality of the engaging content and the great customer service. [...] [Cybersecurity] training is [...] nice to have, but not a need to have. [...] I would say it can take time to learn and set-up; [it] may not be worth it for an organization where this isn't a high priority.