InfoSec Intel from a Satisfied User
April 12, 2021

InfoSec Intel from a Satisfied User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

We use InfoSec [IQ] to train all employees (approx. 2800). It helps protect the organization from cybercrime by raising awareness amongst staff. The majority (approx. 2500) of our employees are educators and are not well-versed in cybercrime. However, many do have access to sensitive data, particularly for minors (their students). We train once a month for ten months a year.
  • Customizable email notifications with text editing and HTML.
  • Easy to build modules with assessments and videos.
  • Great account reps!! Julie is the best.
  • Reporting lacks what we need-- it does not allow for filtering or for creating more detailed reports. We end up downloading a report and creating a more detailed on in google sheets.
  • Building assessments can be a bit challenging. In some places, you can see questions but not the answers which makes selection hard.
  • Some videos have paired assessments and these are great. We wish more videos had paired assessments.
  • Assessments that align to the videos.
  • Videos where the content either matches our policies or where the video can [...] customized to fit our policies.
  • Email campaign management and sends.
  • We have increased phishing awareness and are forwarded more frequently phishing attempts.
  • We have not had a major cybercrime since we started using InfoSec [IQ].
  • We have considered making our own modules related to other security efforts.
I have not used or evaluated any other products like InfoSec [IQ].

Do you think Infosec IQ delivers good value for the price?

Not sure

Are you happy with Infosec IQ's feature set?


Did Infosec IQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Infosec IQ go as expected?


Would you buy Infosec IQ again?


If you have a need for cybersecurity training, I would recommend InfoSec [IQ] based on the quality of the engaging content and the great customer service. [...] [Cybersecurity] training is [...] nice to have, but not a need to have. [...] I would say it can take time to learn and set-up; [it] may not be worth it for an organization where this isn't a high priority.