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Easy to use and great value
Updated November 09, 2022

Easy to use and great value

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

It is used to help the organization meet the following requirements: - General Security Awareness Training (Phish, Whaling, Social Engineering, etc.) - HIPAA and PCI - Compliance and customized internal Training (Customized specific training for PCI compliance and Point of Sale Terminals.)
  • Training Modules
  • Groupings
  • Metrics
  • Reporting
  • Update a few modules to address ongoing or changing compliance requirements (PCI requirement 9 and point of sales security as an example)
  • Easy of access
  • Reminders to employees and managers
  • Reporting and metrics
  • Positive impact with the users.
  • Metrics shows us where the gaps are, and the remedial training for some users.
  • Some of the interface for the administrator is not as easy as potentially possible.
Running very close, but simplicity and ease of use along with pricing won over the competition.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

I wasn't involved with the implementation phase

Would you buy Infosec IQ again?

Yes

[Infosec IQ has a] great introduction to several compliance requirements. Would enjoy seeing a bit more in the area of possible secure coding best practices or point of sales terminals.

Infosec IQ Feature Ratings

Security Awareness Training
6.0
Training Content Library
7
Multilingual Training Content
7
Training Gamification
7
Industry-Specific Security Training
7
Individualized Security Training Plans
3
Phishing Simulations
5
Security Reporting
6
Security
7.0
Role-based user permissions
7
Single sign-on capability
7

Using Infosec IQ

6000 - The user base consists of a cross-section of multi-disciplinary members. (Accounting/Finance/HR/Medical Providers, etc.) All are geographically dispersed throughout the United States.
2 - Technical abilities to understand networking for initial setup, and active directory schema to support importing users and being able to manage new and departing members, ability to schedule and launch campaigns, and manage reports.
  • Compliance Requirements
  • User Education
  • Testing of knowledge obtained
  • Metric on the security program evolution
  • Using Scorm files within another LMS
  • Recording independent training sessions
  • Personalized training sessions
  • Campaigns for select members based upon specialty.
We already have.

Evaluating Infosec IQ and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
The cost was the driving factor during the initial stages. Now in place, content refresh is more important to stay current.
I would not change anything.

Infosec IQ Implementation

No challenges
  • Third-party professional services
  • Don't know
Prior my time in the role.
Change management was minimal - There was no change management in place at the time of installation.
  • Unknown as I was not in the role at the time.

Infosec IQ Support

Fortunate to not having called support previously.
ProsCons
None
None
Yes - managing the product by one person at the time was not feasible.
I haven't had a need to call for support.

Using Infosec IQ

The product is fine with a wish for a content refresh to happen more often. A few end users have had challenges with some of the responses being considered "tricky".
ProsCons
Like to use
Relatively simple
Convenient
Feel confident using
Requires technical support
  • Starting a campaign
  • Importing users
  • Creating custom training
  • Metric reporting could be enhanced