Great tool for baseline cyber training across the company
March 18, 2022

Great tool for baseline cyber training across the company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Infosec IQ

Employee training for all employees to provide baseline training on cyber security. We use it as a solution to centrally manage IT training and awareness, as well as Phishing simulation/testing.
  • Facilitates training modules
  • Provides good pre-built training courses
  • Tracking and reporting of progress
  • Simulated phishing scenarios
  • Wish could integrate more closely into our internal network (so people don't need to go to another 3rd party site to use it).
  • More reminders to users to complete their training
  • Offer services to manage the platform each month for us
  • Employees are reporting suspicious emails now to IT
  • Employees are very skeptical for any 3rd party emails
  • Employees have better respect for IT provisions and controls.
Have been responsive to any questions. Haven't needed too serious of support so far. I do not believe we have fully used the full offering of Infosec to the level we should yet. Support tries to get us to do more but we have been challenged to have the time to do more with it.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

Have found it to be quite user-friendly. Users do not have issues that they report on. The administrative side has been fairly straightforward, although I wish we could 'hound' users more about completing their training. The phishing simulation has probably been the best tool to evaluate the skills of users, and they take it quite well when they get 'caught'.
Easy to justify the cost for the value. This is a relatively small cost-per-user amount compared to the relative costs of almost any time of security incident. It is also much more practical than any type of in-person or internally-developed training tool. It would cost us much more internally to develop the content ourselves.
Well suited to provide baseline cyber training for employees, centrally and globally. It is an effective tool to run phishing simulation scenarios against users and track performance. It is well suited for dispersed users that have little-to-no experience or formal training in information security. Also want to be able to test users' ability to spot phishing.