Infosec IQ is the way to go!
March 23, 2022

Infosec IQ is the way to go!

Gary Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Infosec IQ

Infosec IQ is used to provide content and administer security awareness training and simulated phishing campaigns. The product provides required training for staff as well as the need for phishing testing and training. The training is offered to all executive branch staff.
  • Content is excellent and topical.
  • Content is constantly updated and provided in a number of languages
  • Content is engaging and module selection is flexible enough to be brief or involved.
  • Learner account management could use a merge function for duplicate accounts.
  • The State has seen a reduction in phishing success of 2% every year we have used the product. We are well below the national average now.
Our account rep and their support team are very responsive to support requests. If the rep doesn't have the answer, it goes to the team and I hear back from them within minutes and usually have a resolution within a business day.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

It's just that easy to use. The inline instructions are concise and useful, the controls are intuitive and the system has very little downtime.
I did not help purchase the product.
Infosec IQ is easy to use and administer and they are constantly adding to the content library to keep it topical as well as meet the needs of many different learner groups.

Infosec IQ Feature Ratings

Training Content Library
10
Multilingual Training Content
8
Training Gamification
8
Industry-Specific Security Training
7
Individualized Security Training Plans
Not Rated
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
Not Rated
Role-based user permissions
9
Single sign-on capability
9

Using Infosec IQ

18200 - The executive branch agencies for the State, as well as contractors of same. Everyone from Secretaries of agencies down through line staff. Developers, managers, technicians, lawyers, doctors, nurses and everyone in between.
1 - No specialized skills are needed, really. Anyone can be trained to administer the product. It helps if they have a good knowledge of any policies or such that cover required training, or have a background in training.
  • Providing required security awareness training
  • Providing phishing simulations
  • Providing reports on completion of required training.
  • We used the assessment function for training as a means of tracking affirmation of policy review and adherence.
  • Definitely broader use of their content.
  • Expanding access to the product for even more State staff.
It's a good product !