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Infosec Skills provides efficient and complete cybersecurity training for technicians!
December 10, 2021

Infosec Skills provides efficient and complete cybersecurity training for technicians!

Caleb Yankus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Infosec Skills

We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians' particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.
  • Easy to use interface.
  • Customizable/personalizable training programs.
  • Offers add-ons such as bootcamps.
  • Some trainings are hard to search for.
  • Sometimes reporting is incomplete (missing info).

Do you think Infosec Skills delivers good value for the price?

Yes

Are you happy with Infosec Skills's feature set?

Yes

Did Infosec Skills live up to sales and marketing promises?

Yes

Did implementation of Infosec Skills go as expected?

Yes

Would you buy Infosec Skills again?

Yes

  • Improved overall skill level of team.
  • Provided work related training that was easily accessible during down time.
  • Several of our technicians earned new certifications.
Infosec Skills was better organized and more focused on what we wanted to train on. Udemy is still part of our educational environment.
In our organization, every technician needs to have a solid foundation in cyber security. We require a base set of certifications either at the time of employment or within 6 months. Infosec Skills has allowed us to very affordably give all of our technicians a fair chance to get these certifications. Once the base certifications have been achieved, we can then continue to use Infosec Skills to specialize our technicians in areas they chose or help them catch up in areas they are weak.
Nothing provides a better experience than actually doing the task you're reading about. The hands-on content in Infosec Skills gives our technicians "real-world" experience for things that we don't have the environment/time to replicate. Even if it is something that we rarely see the experience helps hold the relevant troubleshooting skill for longer.
Once we onboarded with Infosec Skills we were able to use every part of the system's functionality. The programs, lessons, and assignments were easy to reference and very easy to put into each technician's plan. Even our less experienced administrative staff was able to pull useful reports to help with reviews and plan for team improvement.
Sophos Intercept X, Sophos Intercept X for Server, Sophos XG Firewall, Datto Alto, Datto Autotask PSA, Datto RMM, Cornerstone Practice Management Software, Microsoft 365 (formerly Office 365), Microsoft 365 Business Premium, N-able N-central (formerly Solarwinds N-Central), Remote Desktop Manager
Infosec Skills is great for organizations that don't have a ton of resources to put into continuous training but have the desire to keep their teams as educated as possible. To that end, those organizations also have to be willing to dedicate the time to their teams to actually use the program. For larger organizations where the certifications really matter, the Boot Camps provide relatively short, but effective training and certification.