Overall Satisfaction with InsideSales.com
InsideSales is being used by the Sales Development department. We have the tool integrated with Salesforce so it makes it much easier to make deals to prospects by calling with one click. It also saves our call logs (notes) and records calls over 2 minutes for future reference (this may be an add-on, I am not totally sure).
- saves a ton of time when calling large quantities of prospects
- easier to record call notes than logging a call manually in sfdc
- call recordings
- somewhat glitchy
- occasionally the "power dialer" will just stop working unexpectedly for our entire team
- "error saving call log" message pops up occasionally and will not save the call
- saves time - most important aspect
- improves work efficiency