Easy to use and efficient
February 25, 2019
Easy to use and efficient
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with InsideSales.com Predictive Playbooks
Playbooks is being used by Groupon. It is currently being implemented and spread across the sales floor. It has helped organized our days more strategically and also allow us to send emails that we've been meaning to get back to. Using Playbooks helps use our time more wisely rather than waste time on accounts that don't matter or aren't getting anywhere.
- Organizes your day better
- Makes it easier to stay in contact with people
- Reduces time looking for working numbers, sites, and inactive accounts
- The amount of tasks you have to start with is very high and a little overwhelming
- Keeping up with email could be difficult at times when you're trying to make all your calls and follow up with certain people
- Sometimes emails taken from websites come up as non-working
- Has helped reach customers through emails I would've never been able to send without it
- Helped send emails to people that give me information that they are either out of business or not a part of the company anymore
- Efficiency to getting more work done
All that we have used at Groupon is our Salesforce to manage the accounts we are contacting. Playbooks just got released to us but has been much easier to use and requires me to have less tabs open and helps stay more organized