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Work Smarter, Not Harder!
March 12, 2019

Work Smarter, Not Harder!

Allison Delacy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

InsideSales is currently being implemented throughout our business development reps and inside sales reps. It helps manage our task cadence and the large amount of accounts that we have in our name. It truly makes us work "smarter, not harder." It makes my day run very smoothly and I know what I have to do every single day when I get to my desk.
  • Playbooks helps manage my day. I know exactly how many calls I'm going to make and how many emails I have to send.
  • Playbooks makes me more productive. I work mainly out of Playbooks so I only need a few tabs open on my browser. Working strictly through playbooks allows me to get things done very quickly.
  • Playbooks has made my metrics go up. Following plays makes sure I touch each account enough to set more appointments and ultimately close more contracts.
  • With email templates, I'd prefer to have a section where we can favorite things. There is a "frequently used" area but it doesn't seem to be very accurate as some templates I've never used are in there.
  • I have been able to set and hold more appointments with accounts I have been calling on.
  • I am averaging around 55-65 dials daily and was hitting about 35-40 prior.
Playbooks is very easy to use once a rep gets used to it. The first few weeks can be a struggle to figure out how exactly the tool is going to work for them and how they want to utilize it everyday. For me, I work mainly out of Playbooks mainly because it is so easy and makes me much more productive.
Very suitable for sales organizations. It helps in being more organized and more efficient. It will aid in making sure reps are hitting their metrics and ultimately becoming more successful in an organization.