Item: InsideSales Playbooks
Rating: 7
Author: Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Use Cases and Deployment Scope

We have just implemented Playbooks at Groupon in order to improve our cadence for cold calling. So far it has been an amazing tool for streamlining the sales process. I find that now I am able to get double the amount of work done in one day now with the platform and am definitely going to continue integrating it more into my work life.

Pros and Cons

Pros

It helps me organize my sales pipeline and helps with prioritizing accounts.
It helps me stick to my call cadence throughout the week and keeps me from feeling overwhelmed.
It has an amazing interface that is incredibly easy to adjust to.

Cons

They could be better with allowing for more ad-hoc emailing and calling.
It seems a little rigid, especially when it comes to note-taking and changing emails.

Return on Investment

It has hugely affected my efficiency and allowed me to close contracts at a higher rate.
It has given me the level of organization to go through my tasks quicker to either close or let go of accounts faster.

Usability

My favorite feature is how the account will come up once you have opened the play in Playbooks. This saves so much time and helps me see everything in one place. It is also designed in a very user-friendly way overall.

Likelihood to Recommend

Well suited:

In an industry that requires high levels of organization.
Cold calling where you haven't made adequate contact with business owners.

Less appropriate:

when you have a significant process with business owners and no longer need a cadence.

Comments

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Very user-friendly and amazing for streamlining call cadence!