Playbooks is great!
March 18, 2019

Playbooks is great!

Amir Hessler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Playbooks has been implemented across all sales divisions at Groupon. It is addressing the issue of tracking your own cadence and allowing for a more structured way to make dials and prospect accounts.
  • Playbooks automates a cadence to make calls.
  • Playbooks allows you to send emails quickly with no copy and pasting.
  • Playbooks will remind you when you need to be making a call
  • Playbooks could have a more seemless look.
  • Playbooks could sync with other applications a bit better.
  • Increases rep productivity.
  • Allows one to make more dials in a day.
  • Increases call to close ratio
It works well on only Chrome and also fits well inside of Salesforce.
I have only us InsideSales Predictive PowerDialer which enabled quicker dialing. Playbooks has so much more to offer including automation and cadence control.
Playbooks is well suited for any sales operation that utilizes calls and emails on a daily basis.