Highly recommend
March 06, 2018

Highly recommend

Elizabeth McElroy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive PowerDialer

I used to use PowerDialer when I was calling on new customers. I loved the system when I used it. It helped me stay on top of my prospective clients and get in contact with new ones.
  • Tee up new customers
  • Scheduling call backs was a breeze
  • The local presence would go down often.
  • The time clock would tee up people on the west coast when it was too early to call.
  • Helps us stay in front of our customers
For our team, the people who deal with new customers benefit from the power dialer the most. I now use Playbooks since I deal with existing customers so it doesn't apply to me anymore.

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Feature Ratings

Contact preview
9
Dialer-CRM integration
9
Call notes & tags
9
Automatic call logging
9
Outbound dialing
9
Inbound routing
9
Custom caller ID
9
Click-to-call
9
Recorded voicemail drop
9
Dialer contact import
9
Campaign & list management
9
Follow-up calls
9
Dialer reporting & analytics
9
Dialer compliance
9