Month End reporting with 1 click of a button!
Anonymous | TrustRadius Reviewer
Updated May 11, 2015

Month End reporting with 1 click of a button!

Score 9 out of 10
Vetted Review
Reseller
Review Source

Modules Used

  • All modules; CM GL AP AR OE PO T&E

Overall Satisfaction with Intacct

We use it as a tool for our firm's client base. It helps provide robust reporting with flexibility with anywhere/anytime access. Allows for us to be more efficient on our jobs as well as provide value to our clients.
  • Robust reporting
  • Great internal control structure
  • Real-time dashboards with key metrics and KPI figures
  • Consistency in all modules
  • More customization ability with procurement workflow
  • More detail in flex reporting by dimension
  • Fast conversions
  • Quicker month-end reporting capabilities
  • Greater visiability shared accross all organizational employees
  • Faster procurement process
  • Better management of program and deparmental budgeting
  • QuickBooks Online,QuickBooks Pro
Intacct is by far a more robust and superior product. It allows for much more business intelligence with drill down and dashboard features.
Robust system; easy access anytime/anywhere. Ability to create templates for client examples that can be used for rapid implementation. Also, the custom reporting capabilities provides a ton of added value.
Inventory module is very basic, so I usually start there. Also, discuss approval workflow and licencing of users. Read-Only users have little rights in the creation of quotes.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
6
Cash management
6
Bank reconciliation
8
Expense management
6
Time tracking
6
Fixed asset management
9
Multi-currency support
7
Multi-division support
9
Regulations compliance
9
Electronic tax filing
6
Inventory tracking
5
Location management
5
Pricing
7
Order entry
7
Credit card processing
5
Cost of goods sold
5
Dashboards
9
Standard reports
7
Custom reports
9
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
9

Using Intacct

200 - Accountant, Controller, and CFO's
15 - Strong accounting background with an understanding of the cloud based technology industry. Also must have some knowledge on how basic accounting systems are designed and function.
  • Create compilation reports
  • Set up dashboards for organization for board meeting presentations
  • Cross utilize staff on multiple client engagements easily and effectively
  • Connect with 3rd party products
  • Establishing stronger core users of Intacct to streamline onboarding issues
  • Use with other industry clients where Intacct is not a great fit today
We use it as a tool for our clients in our outsourcing practice.

Evaluating Intacct and Competitors

Intacct Implementation

NA - we do implementations
  • NA - we do implementations

Intacct Support

Support is really hit or miss. Some support reps are great and actually take the time to address your issue until it's resolved. Other support reps simply want to close your case and literally copy and paste responses. After a while, you instantly know which reps will actually help, and which reps you will go back and forth with for several days/weeks to get a resolution.
ProsCons
Immediate help available
Slow Resolution
Problems left unsolved
Escalation required
Need to explain problems multiple times
Yes - Bugs can vary depending on what the issue is related too. I've had a bug fixed over night before, but often times it takes several weeks if not months to resolve.
When I have received exceptional support, the support rep(s) notified me a few times a week on what was happening with the case and why it was taking longer to resolve. In a particular support rep example, I could tell they truly cared about resolving my case filed. There was constant updates and detailed responses as to what was being worked on.

Using Intacct

From a financial reporting standpoint, Intacct by far is the best I've seen and worked with. There is so much you can do with reporting and dashboard features that it's extremely valuable if you're an owner/executive/financial member in your company or organization.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • The financial report writer is getting easier and easier to use with the updated Help Center
  • AP workflow is easy and simple to understand
  • Revenue Recognition is pretty complex and takes time to learn.
  • Project accounting is also pretty complex and is a bigger learning curve than other modules
Yes, but I don't use it - Pretty well; I don't use it very much though