Leads at your fingertips
January 10, 2020
Leads at your fingertips
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Our sales and marketing team manages intercom 5 days a week. It is accessible to prospective clients, current customers, and anyone else who gets on our website. We direct current customers to our support email and phone or answer any simple questions they have. We also gather and qualify potential leads that come in and ask questions about our product.
- Automated introductory responses are helpful.
- The ability to talk internally in a live conversation is helpful.
- Prevent people to start multiple conversations at once.
- More leads for sales team.
- Decrease churn for customers.
We have Pardot for web forms people can submit when they go on our website, but with Intercom, we can start that conversation and qualify or disqualify the group right then and there. Being able to talk internally with our organization on these conversations is helpful in keeping everyone informed as well.
10,000 to 25,000