Smart Intercom :D
March 22, 2023
Smart Intercom :D
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Handling clients, monitor their data and directly deal with them, and for analysis and customer behavior
- Building app interface
- sending bulk emails and mobile carousels
- chat and conversations
- Arabic emails
- Arabic carousels
- Adding some GIF
- flexible sending times
- Adding merge option for chats and emails
- Increased website and app leads
- chatbot
- great analysis for bulk emails and great rules
Yes, however, there is some verified app integrations and some not verified where we have to take care to add them carefully. But overall the integrations are perfect, some is not available but generally for example I'm using Trello which is great integration with Intercom
Intercom missing the merging option, it's way easier but the merging is very important. However, Zendesk is little bit old fashion and not modern like Intercom
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes