iSolved...a good system, great foundation, lots of growth options if you're willing to pay
February 15, 2022

iSolved...a good system, great foundation, lots of growth options if you're willing to pay

Davina Ford | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Hire

Overall Satisfaction with isolved

Fleming Complete uses iSolved as their workforce solution. We utilize Attract & Hire as well and are looking to incorporate Learn & Grow and Mojo.
We attract applicants and send all applicant communications through Attract & Hire. It's amazing to centralize job postings and receive statistics on what's working or not. The support team has been great in helping us re-write our job postings too.
The Attract & Hire system integrates with our workforce solution. Making the transition from applicant to new hire seamless.
We further use the workforce solution to manage time off (vacation, EPST, jury, military, and unpaid). It's great to have all information in one place.
We also track other information about employees such as emergency contacts, likes/favorite things, and their certifications. Now the executive team has one location to obtain secure details.
We do not use the systems timesheet/clocking functionality because it doesn't work well in the construction industry. We charge time to each construction project we work on. This could include 15 minutes of time. The clocking system really doesn't like recording 15 minute increments. So, we use a manual system to track time.
  • Centralizes Data
  • Converts job applicants to new hires
  • Support team is amazing...they're always there to help create a solution
  • Reporting options are unlimited
  • iSolved continues to upgrade their system to stay current with the times
  • Recording 15 minutes of time on the timeclock is a challenge. The system just doesn't like it.
  • Creating reports is initially confusing, so additional upfront training would be good.
  • It's confusing, at first, to understand how to use Help vs. iSolved University.
  • Creating custom fields is easy, but setting them up correctly for future ease of finding and reporting from can be challenging.
  • Processing payroll
  • Centralized easy use location
  • Manage new hire on-boarding
  • Save all HR documentations electronically
  • The positive impact of having all HR questions at your fingertips
  • Positive impact of offering support when needed
  • Oasis and a Paychex company
I wasn't involved in the decision to use DHR/Oasis or iSolved, so I'm unsure how they compare to each other.
I do know that DHR/Oasis messed up our 401K investments.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

No

Would you buy isolved again?

Yes

Well Suited
  • Attract and Hire integration to the workforce platform for seamless onboarding
  • Staying current with technology and human resource information
  • Technical support and general customer support
  • iSolved University training
  • Securely retaining vital documentation and certifications

Less Appropriate
  • Clocking in and out in 15 minute increments


isolved Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
6
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
6
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10