isolved is a Good System to Use!
Updated April 14, 2022

isolved is a Good System to Use!

Michelle Allain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Benefits Enrollment
  • Time and Attendance
  • Hire
  • Learn

Overall Satisfaction with isolved

We use isolved for time and attendance, onboarding, offboarding, benefits, hiring and will soon be using the learning. I take care of the time and attendance and process payroll. Currently, I don't have any issues with isolved. I am going to be implementing the AEE interface within the next couple of weeks at our company so hoping that goes well.
  • My rep meets with me on a regular basis to make sure all is good.
  • Keeps me updated on new updates
  • Continues to improve on its system
  • Reports could be easier to write yourself
  • User friendly for staff
  • Good reports
  • Processing payroll is easy and doesn't take all day
When I started with the organization 5 years ago they used a different system for timekeeping and then processed payroll in isovled. It was a nightmare to try to download the files from the previous system in order to get it over to isolved. I switched the timekeeping over to isovled so it was all in one system and couldn't be happier.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

From my experience isolved works with you when you have an issue to make sure the problem gets solved.

isolved Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
8
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
10
View company policy documentation
8
Employee recognition
8
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
New hire portal
10
Manager tracking tools
10