Item: isolved
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I use isolved for employee benefits administration, including open enrollment. We onboard and pay employees using isolved, and employees view employment, pay, and leave data in the system. Lastly, we use our isolved system to share forms and data with employees.

Pros and Cons

Quick response to questions
Consistent support: assigned representatives
Frequent updates and improvements

Better integration of all modules from one login/page
Ability to customize the employee landing page
Quick data for administrators, i.e., employee census on landing page

Most Important Features

Reliable, knowledgeable, consistent support staff
Reliable trustworthy system
Easy user interface

Return on Investment

Because it's so reliable, we have no need to look elsewhere. Thereby saving the organization time.
Being able to build a relationship with support personnel is invaluable

Key Insights

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

Other Software Used

Microsoft 365

Likelihood to Recommend

I've used isolved for over 5 years and have communicated with the same representatives since my start. They are knowledgeable about their systems, and able to quickly assist when issues arise. I look forward to the ability to build and administer Open Enrollment on my own and with a quicker turnaround time.

Reliable product, no need to look elsewhere

Software Version

Modules Used

Overall Satisfaction with isolved