Great Implementation and Works Very Well!
July 03, 2022

Great Implementation and Works Very Well!

Paul McQuaid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

We use Iterable to stay in touch with our online communities and customers. We often have timely content available to our users and it's important that we let them know when it's available. Iterable helps us quickly alert users to this new content. We primarily use email messaging, but will explore web alerts and SMS messaging soon.
  • The platform is simple to use and has great support.
  • Software as a service eliminates our hosting and maintenance headaches.
  • The APIs and hooks make it easy for us to populate custom events and data. We use this data to segment lists and personalize messages.
  • We're keen to see developments in web alerts. The third-party we currently use seems a little more robust.
  • Our biggest savings have come from not having to manage and maintain a hosted service.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

Yes

Did implementation of Iterable go as expected?

Yes

Would you buy Iterable again?

Yes

Iterable is best suited for organizations that want reliable messaging service. The Journeys feature (automated tracks) recently got a makeover and it's very nice. Testing and personalization are both easy.

Iterable Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Dashboards
10
Standard reports
10
Custom reports
Not Rated
API
9
Role-based workflow & approvals
Not Rated
Customizability
Not Rated