Iterable is a great tool for the right size company
January 30, 2023

Iterable is a great tool for the right size company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

We use Iterable to put the user journey into the hands of our marketing team and reduce the load on our engineering team to communicate with our members. Our iOS, Android, and web clients all send events to Iterable that we use to trigger campaigns to communicate with our community via email, text, and in-app messages.
  • Push notification campaigns
  • Complex workflows
  • Track member events
  • Implementation takes awhile
  • We've saved significant engineering time passing the workflows over to marketing
  • Simpler email marketing has driven sales on our ecommerce platform
We have a much, much easier time rolling out personalized campaigns. This can all be handed off to marketing with little to no engineering time needed.
Iterable has made it much simpler to contact users wherever they are in the marketing funner. We've been able to implement push campaigns, emails, and SMS campaigns all triggered by custom member workflows that didn't take any engineering time to develop.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

Yes

Did implementation of Iterable go as expected?

Yes

Would you buy Iterable again?

Yes

Iterable is well suited for startups to small-medium sized companies that have a budget for member communication. If you don't have the budget, it's probably not for you. If you have a very large dataset of members, other CRM tools may be more appropriate.

Iterable Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
A/B testing
9
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Dashboards
10
Standard reports
10
Custom reports
10
API
9
Role-based workflow & approvals
10
Customizability
10