Izenda - Great OEM / White Label Solution
May 01, 2018
Izenda - Great OEM / White Label Solution
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Izenda
We use a white labeled version of Izenda as a front end for a BI product. It's a separate product and used across our product portfolio.
- User and tenant management is excellent. It is very simple to implement and easy to manage.
- The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
- Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
- They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
- There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
- Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing.