Solid Digital Experience Platform To Help Meet Your Business Objectives
February 02, 2019

Solid Digital Experience Platform To Help Meet Your Business Objectives

Travis Warholic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jahia

I've been involved with Jahia being used for multiple different scenarios from intranets, to extranets, to commerce sites and in multi-site and single site use cases. I also have experience with Jahia being used for single departments and across a global organization with centralized content authors and distributed content authors. In these scenarios, it has addressed numerous business problems, but it was consistently able to provide an improved digital experience to end users while enabling content teams to have control of the content and experiences they wanted to deliver.
  • Contextual authoring experience that allows authors to easily visualize the content changes they are making.
  • An extensible platform that can be customized to meet complex business problems. Creating a holistic digital experience so often involves integration with many sources of information and/or systems. Jahia's platform allows for many solutions, from customization to native platform features, for integrating with the different external systems that are required.
  • Jahia's pricing is competitive and Jahia provides many features found in solutions that cost much more
  • Jahia's support team is above average compared to other vendor support teams I have worked with.
  • Jahia documentation is lacking in some areas.
  • Jahia cloud offerings are not as mature as some other platforms in this space.
  • Jahia's native components and community provided plug-in ecosystem is limited. But thankfully, customization is easy in most cases.
  • Jahia provides marketing and other teams the ability to focus on developing their digital experience while not being at the mercy of IT objectives.
Jahia compares favorably against products like Acquia and Sitecore. Each has their pros and cons. Jahia tends to outperform the competitors in the areas such as ease of integration, contextual content edit experience, and price. Jahia is also very well suited for Java-centric organizations, though it can still be successful in non-Java or agnostic organizations.
Well suited for enterprise digital experience solutions.

Jahia Digital Experience Platform Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Mobile optimization / responsive design
Publishing workflow
Form generator
SEO support
Bulk management
Internationalization / multi-language
Role-based user permissions