JAMF Pro's Self Service change the way we support our users.
September 25, 2018
JAMF Pro's Self Service change the way we support our users.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
We use JAMF Pro at the Weizmann Institute of Science, to mange our Macs in the institute. Every Mac comes preinstalled with JAMF, and the user gets a full set of apps and setting on their Mac straight out of the box.
Another strong feature is the Self Service, which empowers the users to get their preferred app by themselves. We provide a set of commonly used apps, and suggest the to users via our branded Self Service app, and the users can decide when and what to install.
Another strong feature is the Self Service, which empowers the users to get their preferred app by themselves. We provide a set of commonly used apps, and suggest the to users via our branded Self Service app, and the users can decide when and what to install.
- Self Service - The highlight of our service to the users - this is what users see and experience directly from JAMF.
- Inventory - We can easily locate computer date, and link it to the user for further support on any issue.
- Policies & Scoping - we can deliver policies for setting and apps, and scope them to their desired groups and users.
- Patch Management - I would like to see a complete solution, with all the setting already in place, without the need for external software.
- On Premise administrating - we use an on premise setting, and maintaining is for really advanced admins.
- While the amount of Macs in our faculties had increase over the past few years, the number of Mac specialist stayed the same, and JAMF Pro helps us managing more efficiently and faster then before.