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Great product to manage your macOS fleet in your enterprise
December 16, 2020

Great product to manage your macOS fleet in your enterprise

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro gives you the best tool to manage your Apple macOS fleet in your company. Unfortunately Apple is limiting the way you can manage macs compared how you manage Windows devices. Therefore you need an elegant strategy to manage your devices. Jamf Pro helps you with that. The combination of the Apple MDM commands and the Jamf binary helps you to get the most out of it.
Everything Apple does not enable with MDM commands you can take care of with scripting and custom policies. With that, your options are almost endless managing your Apple macOS devices. I'm using Jamf Pro since May 2015 and there is no other vendor who does such a great work, helping you succeed with your macOS devices.

  • Use of Internal API in scripts. With the API you can do wonderful things to automate your deployment and create a wonderful enduser experience.
  • Use of scripts in policies to automate your deployment.
  • Use of the Apple MDM commands to get everything out of it.
  • The integrated patch feature is good, but needs some tweaking. As of now, there is no option for the user to defer the installation of a patch. You can either give them the option to install the patch through self service (which needs an active part of the user to do it) or you can force the installation. However with the force of the installation, there is potential data loss, because an App which you want to patch needs to be closed for it to work. The info about that the app will be closed for patching is almost not noticeable for the user.
  • Therefore we do no use the integrated patch management technology and build our own logic to work around it.
  • I'm just the Engineer, so I'm not sure about the ROI. But the product really helps us to concentrate on the important things.
  • Absolute
I used Absolute Manage back in 2014 at another company and it was OK. Nothing compared to Jamf Pro. It is also too long ago, that I can really answer this question.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators you should use the DEP with Jamf Pro. It makes it so easy to deploy a new Apple Mac to a new user. The IT does not need to touch the device even once. You could ship it directly from the vendor and all the user needs is an internet connection and their credentials. At the end of the setup, the user has a fully managed and functional Mac to use within the enterprise.