Jamf in Fashion
September 22, 2021

Jamf in Fashion

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

We rely on Jamf Pro to manage the complete lifecycle management of ~2500 Macs globally.
Key functions we rely on heavily are
  • Automated Device Enrollment for initial deployment of both end-user machines and Zoom Room conferencing Mac Mini's
  • Automatic and self-service software distribution both on and off-network
  • AWS integration
  • Managed Apple software update; point releases and security updates
  • Self-serve OS upgrade in-place via Self Service
  • VPP app distribution
  • FileVault disk encryption
  • Various reporting
  • Automatic printer configuration via Self Service
  • Configuration Profiles for a variety of managed preference settings
  • OS upgrade in-place via Self-Service
  • Zero day support for most new Apple features
  • Jamf [Pro]'s overall framework that allows for a wide variety of integrations and custom problem-solving solutions via policies, scripting, MDM, etc
  • While already in progress, the Configuration Profile editor is a little unwieldy
  • User dialog messaging. While Jamf [Pro] helper is very useful, a more feature-rich utility with editor functions would be extremely welcomed to interact with the user while installing software.
  • Policies: I would desperately like to see the ability to organize the order of packages and scripts within a policy without needing to use names, numbers, and 'priority'. Just let me drag items in a policy around in order.
  • Policies: scripts can only be run before or after, please let me place them in between packages
  • Consistent managed deployment via ADE, ABM and required policies
  • Self-Service Utility
  • Reporting
  • Several years ago we easily used Self-Service to reduce the number of major macOS versions in the field from 5+ to three. N-2
  • The power, scope, and flexibility of Jamf Pro has enabled our organization to manage the macOS fleet with just two Jamf admins for ~2500 end users.
  • Microsoft Endpoint Manager (Microsoft Intune + SCCM) and Tanium
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.

Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to provide the same functionality that we rely on with Jamf Pro. From there we then have to consider [the] cost for additional products to fill the gap, or lower our users' expectations. That is a non-starter.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Jamf Pro is the premium swiss army knife of Mac platform management tools. In our case, we have found no need for additional tools and can generally solve all our management and support needs with the built-in functions.

We have to support a fairly large global workforce and be prepared for small and large acquisitions and divestitures at any time. With that in mind, a full-featured best in class product like Jamf Pro sets us up for continued success no matter what our existing business or future businesses demand of us.