Jamf the best MDM for Apple product on the market.
December 30, 2021
Jamf the best MDM for Apple product on the market.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
We use Jamf Pro to deploy and manage all of our Apple products. We are a 90% Apple shop so all of our End Users are on Apple products. Jamf allows users to deploy and manage the equipment with a click of the mouse.
- Software distribution
- Locking out computers for compliance
- Helps with current inventory
- Self Service and the integration with the Apple Apple store has it's issues.
- Self Service banner does not scale.
- A built in script editor would be nice.
- Auto Enroll of new equipment
- Remote deployment of software
- Lock out of machines if needed.
- Allows for quicker deployment of equipment
- Insures all of the base software is installed from day one.
- Allows for encryption and stores the escrow keys.
I felt Jamf was a better choice. Partly because I had used it before but also they have JamfNation which is the best way to learn and troubleshoot issues you might be having.
Do you think Jamf Pro delivers good value for the price?
Yes
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
Yes
Did implementation of Jamf Pro go as expected?
Yes
Would you buy Jamf Pro again?
Yes
Using Jamf Pro
5 - IT support
2 - Basic scripting, linking to Apple Business acct.
- Remote deploy of equipment
- Remote deploy of software
- Security compliance.
- Jamf Protect deploy for malware antivirus
- nothing really innovative
- Hopefully we will be converting to Jamf connect next year.
Evaluating Jamf Pro and Competitors
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
I had used it at a previous employer.
I wouldn't except maybe asking more questions at the Quickstart.
Jamf Pro Implementation
- Implemented in-house
Change management was minimal
- Getting up to speed using the cloud version.
- Not hosting the server on site.
Jamf Pro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success | None |
No, at the time we don't need it.
Couldn't figure out why the system went down. Turned out a certificate had expired and the notice that it was going to expire went to spam and never saw it. They had us back up and running in minutes.
Using Jamf Pro
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using | None |
- Package building right from the web interface
- Remote management/wipe
- Dashboard reports for compliance.
- some time putting scripts in.
- Self Service and the Apple App Store get out of sync often