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Jams Software Review
Updated March 05, 2024

Jams Software Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

We use Jams for the Job Automation and Processing. The File processing and Data ingestion into our Database is very critical for the success of our business and some of these files we receive from Vendors is nightly and has to be processed in a Sequential order and has to be processed both On-prem and in the cloud. We have automated these processes using Jams Tool
  • The WorkFlow Modules in Jams has helped tremendously with the Sequential processing of the files
  • Multiple Execution options from Powervshell to SQL stored procedures to SSIS packages makes it easy for legacy code executions
  • The Alert Notifications to page someone when a job failed is extremely useful
  • We could definitely use some better import Export features coming from other tools especially Automate since both are owned now by the same company
  • While submitting setups if you want to submit and select/Unselect only a few jobs a Select/Unselect all feature could be helpful
  • We have had Positive Impact on Business operations and nightly operations to go smooth
  • our Ingestion happens in a timely manner and having all the data imported and Reports ready and backups to be monitored and alerted of failures all have a net positive effect on our operations
Jams Customer Support has been Excellent. They are available to provide immediate support in case of issues needing immediate response and ensuring that the issue, questions is completely resolved to our Satisfaction.

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

I wasn't involved with the implementation phase

Would you buy JAMS again?

Yes

Its been well suited where Automation is used. Soem older legacy modules/companies used in built or Nightly Ops people to ensure processing happened in a timely and correct order, Jams does it best without a need for a fulltime FTE doing that.

JAMS Feature Ratings

Workload Automation
8.3
Multi-platform scheduling
9
Central monitoring
9
Logging
7
Alerts and notifications
9
Analysis and visualization
8
Application integration
8

Using JAMS

30 - Mostly Information Technology people and Developers
2 - These are Database Admins who are also Administrators of JAMS
  • Job Scheduling
  • Job Monitoring and Alerting
  • BAckup Schedulers
  • Have not used but could consider the Calling of Automate feature
  • Potential to replace our SFTP File handlings
We have had this product for a very long time and have been happy and use this heavily in our organization with its ease of use and automation capabilities.

Evaluating JAMS and Competitors

Not Sure
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Might be looking for lot more integration features with Cloud

JAMS Implementation

I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased.
  • Implemented in-house
Change management was minimal
  • Little to None

JAMS Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We didn't buy premium support. Didn't feel the Need
Yes - We have been asked to upgrade to the next version for the Feature.
When we were upgrading from the older 6.x version to 7.x version and we were going different licensing style and it was an upgrade of the Servers, OS, JAMS and all and we ran into an issue and contacted support and was helped and shown a different way of managing, configuring.

Using JAMS

We are very pleased with the way Jams can be used with multiple execution methods and our Developers have adopted this very well now
ProsCons
Like to use
Easy to use
Technical support not required
Consistent
Convenient
Feel confident using
None
  • Job Scheduling and Monitoring and Automation
  • N/A