JAMS Workload Automation Review
April 29, 2025
JAMS Workload Automation Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with JAMS
JAMS runs workload automation for Red Lobster (RL) financial systems, HR, business intelligence, supply chain, restaurant polling, and most other system processes. JAMS provides an excellent way for all of the RL systems to interoperate sharing resources, cloud storage, databases, etc. through JAMS workflows instead of system silos with their own independent automation and integration solutions.
Pros
- Very reliable and robust platform.
- JAMS Support is superb and always helpful.
- JAMS is easy to work with and provides creative solutions for a wide variety of challenges.
Cons
- Being able to hot swap for failover has always been a challenge for RL JAMS. This presents challenges when performing planned system outages. We never have been able to perform outages without bringing RL JAMS down.
- We are on JAMS v6.4.74 and it would be nice to have more capability to perform remote JAMS admin through mobile devices. I think JAMS 7x has this.
- Red Lobster has had to create some custom alerting for JAMS scheduling failures over the years, and it would be nice to have better SMS alerting built into JAMS.
- I am not a business person so I should not speak about ROI.
I have not researched other workload automation products.
Do you think JAMS delivers good value for the price?
Yes
Are you happy with JAMS's feature set?
Yes
Did JAMS live up to sales and marketing promises?
Yes
Did implementation of JAMS go as expected?
Yes
Would you buy JAMS again?
Yes
Comments
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