Overall Satisfaction with JIRA Software
We use JIRA as our company's main project management tool, this integrates development and QA to plan, track and report progress of our software releases.
- An effective tool for planning/tracking work from project backlogs and Sprint
- An effective tool for tracking defects
- Fully customizable Kanban and Scrum boards
- Easy to maintain the integration of defects and test using a test management tool like QAComplete.
- JIRA is fully customizable, although we were able to make our QA process fit into JIRA's workflow, it is not designed to work like this. Not easy to make it work as a test management tool.
- The user must be familiar with creating the workflow in order to make the automation process run smoothly.
I don't hear any software collaboration tool that can be compared to JIRA as of this moment.