Jira Software is a good task management solution for medium to large software teams
November 04, 2021

Jira Software is a good task management solution for medium to large software teams

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

We utilize Jira Software in our software development life cycle process to keep track of tasks, bugs, and deadlines. We also utilize this took in keeping track of our internal processes, requests, and the status of those tickets. This software is used company wide and solves the business problems of task tracking for all employees.
  • Task tracking
  • Notifications of new tasks and task updates
  • Permission based boards and ticket updates
  • Jira Software could use some UI updates for its dashboard
  • Jira Software needs an archive feature for old projects
  • Permission flow for users and projects is very convoluted and hard to manage
  • Task Tracking
  • Notifications
  • Other platform integrations and webhooks
  • Jira Software has improved our SDLC process flow
  • Increased communication between teams
  • Improved task documentation for projects
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

Jira Software is very well suited for managing software projects, internal ticket tracking, and task tracking for multiple projects. Jira Software can also be expanded to external usage in bug tracking. Jira Software is less appropriate for timeline coordination and deployment. Although it has features to allow for time tracking, automatic deployments, and lots of integrations, we have found these difficult to implement.