Item: Jira Software
Rating: 9
Author: Partha Roy

Use Cases and Deployment Scope

So Jira has been the primary task management software at our organisation for a long time now, it started as a task management product for our day-to-day task tracking. However, with its various integrations with almost all the tools and platforms required for software engineering, Jira has become an end-to-end project management platform for us. Now, we manage our end-to-end product engineering process by using Jira.

Pros and Cons

Right from the first step of a product development process, that is the requirement analysis and tracking, we use Jira's Epic and Stories for organizing various requirements.
Task management and ownership overview.
Build and deployment process by using another Atlassian product ( bitbucket) alongside Jira.
Transparency over the product engineering roadmap throughout the organisation.

A lot of new product engineering tools are coming up, Jira has to provide some integrations for those as soon as possible.
Migration from other systems to Jira is a bit complex, as there's no automated process for that and it's mostly a manual process.

Most Important Features

Task management.
Ownership & accountability management.
APIs for custom automated jobs.
Integrations with vast number of platforms.
Great integration and workflow with bitbucket.

Return on Investment

Jira's introduction has improved the overall process, which resulted in 10x performance boost.
The process is now well set up so much less time is spent managing things, which saved us a lot of time.
Jira's support for developer options and automated workflows has made a lot of repetitive tasks automated which has reduced the manual interjection hence improvement in time, delivery and less error-prone software.

Alternatives Considered

Freshteam and Trello

Earlier we have used the Freshteam and Trello software, these are very good individually. Still, when we talk about an end-to-end software engineering process, those fall short as they don't have many integrations with other software and thus make the management process very tedious.

Key Insights

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

Likelihood to Recommend

Jira is one of those rarest products which actually is made for everyone, if the budget constraint is not there then the early you adopt Jira is better as it sets the course of your product management aptly.

The Best End-To-End Project Management Software. Period.

Overall Satisfaction with Jira Software