Item: Jira Work Management
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Collaborate with the other business teams on the same project topic, which is usually highly multi-functional in nature. It helps keep everyone on the same page, provides wider visibility, and provides for an efficient workspace to collaborate through status fields and messaging/commenting features. This helps keep us well-organized for our projects through the various stages, and also helps us provide a single pane for our review calls for the operating committee.

Pros and Cons

Create projects that can be shared with the wider team across organization.
Set deadlines and set assignees for the tasks.
Customized fields to capture information that is not already present by default.

Tighter control over notifications to prevent flooding of inbox.
Nesting or shifting of tasks and projects is not super intuitive.
Integrations with Slack end up flooding the channel and make it difficult to have chat on the channel.

Most Important Features

Project definition for planning and executing.
Setting of project deadlines.
Assigning responsibilities to projects or tasks.

Return on Investment

Reduction in open issues or bugs affecting user experience.
Faster velocity of development tasks moving between teams.
Time tracking of resources for cost management and reporting.

Alternatives Considered

Asana and Trello

Jira is quite intuitive to use. It has a bit of a learning curve, but that solely depends on how your organization has set it up in the first place. That could be really simple or a bit more complicated depending on how the admin has defined the workflow, accesses, etc. That said, Jira can provide all much-needed functionality for you to start collaborating between teams and departments within your organization on common projects.

Key Insights

Do you think Jira Work Management delivers good value for the price?

Yes

Are you happy with Jira Work Management's feature set?

Yes

Did Jira Work Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Work Management go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Work Management again?

Yes

Other Software Used

Asana, Trello, Google Sheets

Likelihood to Recommend

We use it for managing task planning and reviewing their status between the teams as it moves through the execution phases. We use it in addition to Asana because some functionalities are visually more powerful in Asana, but at the same time, Asana lacks some of the organizational features and integration that Jira has. Hence our internal solution is dependent on using both Asana and Jira together, with Jira being the stronger of the two. However, based on your organizations' workflow, either could suffice but I'd give higher preference to Jira for the feature set it carries.

Jira Core review on capabilities for managing cross-functional projects

Overall Satisfaction with Jira Work Management (Jira Core)