Item: JobDiva
Rating: 10
Author: ★ Olivia T. Vo, MPNLP

Use Cases and Deployment Scope

JobDiva is used across the whole organization during full cycle recruiting. JobDiva allows us to see the recruiting process at a micro & macro level. With detailed BI reporting, JobDiva addresses transparency in our organization. We always know who and when someone in our organization has made contact with the candidate. The dashboards and reports are visually appealing and display goals and metrics in an attractive manner.

Effective Recruiting
JobDiva integrates with VMS tools and we receive notifications of new reqs. We edit the job posting and it gets posted on several career sites to attract potential candidates. It stores an active database of candidates that we can source and merge on and send out email blasts. In addition, we have been able to utilize evergreen searches and harvesters so that we continuously feed our database with candidates who match our top reoccurring roles. Next, JobDiva has introduced RealTime Searches which has been a tremendous help in identifying those candidates with a unique set of skills.

Internal & External Communication
JobDiva is amazing at tracking ALL the communications between recruiters and candidates, for example, logging calls, email history, and saves copies of text messages. We use it to also set up interview appointments and finally, we onboard candidates more efficiently since they can login and complete new hire documents.

JobDiva adapts with the ever changing needs of the staffing industry. Prior to the pandemic they had introduced a beta version of Live Interviews and e-Interviews to add a video component to the candidate's profile. Then as we shifted to remote work and video interviewing, these tools became a necessary part of our recruiting practice. With onboarding, JobDiva has integrated the I9 verification into a seamless process of onboarding.

Pros and Cons

JobDiva has excellent integration with outside tools. For example it syncs with Outlook and Google Calendar and there's also a Chrome extension.
JobDiva continuously adds new features to help our organization. Even small changes can make a world of difference! For example, it indicates for us when a candidate has "opened" one of our email merges! So we know when a candidate has read our email but has not replied or responded to our communications. It allows us to create Hotlists so we can build better pipelines of candidates.
Templates are also easy to create in JobDiva! We can customize messages and communications that we send out to candidates and workers.
My favorite tool is DivaBuzz and the app is also very useful to be able to send out targeted job alert messages and reach candidates at a moment's notice.
The DivaMatch feature is a great starting point in evaluating a candidate's profile so see how closely they align with the key requirements mentioned in the job description.
For new recruiters starting out and who may not yet be familiar with boolean search strings, JobDiva now has "suggested search criteria" that they can pull from the job posting and you can customize the search as you see fit.

I would like for JobDiva to be able to recognize duplicate profiles or resumes and flag those for us to review
We currently use a 3rd party app to request Professional References. If this could be be built into JobDiva in the candidate portal then that would be very helpful.
We also use an outside service for the Right to Represent and would like to see where we can upload our forms to be sent out to the candidate.

Return on Investment

I would say that JobDiva has a very positive ROI impact on our business objectives.
JobDiva is worth the investment to streamline your recruiting business.

Alternatives Considered

Bullhorn CRM and Jobvite

JobDiva seems to be a much more fluid and dynamic ATS that we can customize for our organization. The seamless integration with other tools and systems is a huge plus.

Support Rating

Key Insights

Do you think JobDiva delivers good value for the price?

Yes

Are you happy with JobDiva's feature set?

Yes

Did JobDiva live up to sales and marketing promises?

Yes

Did implementation of JobDiva go as expected?

Yes

Would you buy JobDiva again?

Yes

Other Software Used

Calendly, Adobe Acrobat Reader DC, Zoom, TeamViewer, Webex Meetings, Trello

Likelihood to Recommend

JobDiva is an excellent ATS suitable for any size organization whether you are a boutique staffing firm or large enterprise. It is very intuitive to use for even a junior recruiter or more experienced HR manager. JobDiva is constantly gathering feedback, such as from these surveys and reviews, and is mindful of the changes in staffing industry and rolls out timely features and functionalities to help us better match candidates to opportunities and identify sales opportunities with potential new clients.

Users and Roles

100 -

Operations
Recruiting Teams
HR
Sales
Employees and Consultants

Support Headcount Required

Business Processes Supported

Seamless candidate experience from when they reply to the job posting, upload their resume, get submitted to the client for interview, and then onboarded for the new project

Innovative Uses

We use the JobDiva team and individual dashboards to evaluate KPIs

Future Planned Uses

Have a separate portal for our preferred suppliers

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Email merge, ranking candidate profiles, and calendar management

Difficult Tasks

Search string options with titles or degrees/majors and search radius

Mobile Interface Availability and Impressions

Yes, but I don't use it

Recruiting made easy with JobDiva ATS!

Overall Satisfaction with JobDiva