Item: JustCall
Rating: 8
Author: Karim Tarek

Use Cases and Deployment Scope

JustCall is a very good program for making and tracking calls and text messages. Through JustCall I can make calls to follow up on the complaints of customers and follow up on work requests at a very reasonable price on all these features, but it needs to improve the quality of calls to be a great program.

Pros and Cons

Good price for features
Easy to use
Easy to set up

Quality of calls need to improve
It has some bugs
Need to restart if it stacks

Most Important Features

Available for desktop and mobile
Saves time
Tracking calls in an easy way

Return on Investment

Poor quality of calls
I had a problem with customer service but it was solved
Smooth and easy to use

Alternatives Considered

Key Insights

Do you think JustCall delivers good value for the price?

Yes

Are you happy with JustCall's feature set?

Yes

Did JustCall live up to sales and marketing promises?

Yes

Did implementation of JustCall go as expected?

Yes

Would you buy JustCall again?

Yes

Other Software Used

3CX

Likelihood to Recommend

Through the use of JustCall, I can make calls with customers, send and track text messages, and also save calls and messages. When I need them, I can return to them in an easy way and do not need a lot of training to work on it. One of its advantages is that it saves time and facilitates work, but it is only suitable for small and medium companies.

Great Program for Calls and SMS

Overall Satisfaction with JustCall