Overall Satisfaction with Kajabi
For all courses and membership. We've used AccessAlly and Wishlist Member in the past on Wordpress, but technically supporting a membership/course platform is a different animal, when something conflicts, doesn't work as it should, or goes down, it's an emergency and whilst we had the resources to support a Wordpress based platform, it was an area where the time and resources could be better used elsewhere.
Kajabi takes care of this. They're reliable and they offer a wonderful UX to the client.
Not everyone in our audience is tech savvy so it's vital that the interface must be intuitive, easy, and visually appealing. We'd always been boxed into creating this in a custom designed Wordpress site, but Kajabi provides this and does all the heavy lifting.
The ability to brand and customize every step of the user experience has saved tons of time and stress while providing our customers the great experience they've come to expect.
Kajabi takes care of this. They're reliable and they offer a wonderful UX to the client.
Not everyone in our audience is tech savvy so it's vital that the interface must be intuitive, easy, and visually appealing. We'd always been boxed into creating this in a custom designed Wordpress site, but Kajabi provides this and does all the heavy lifting.
The ability to brand and customize every step of the user experience has saved tons of time and stress while providing our customers the great experience they've come to expect.
- Ease of use
- Reliability
- Ability to brand
- Ability to customize
- Support
- And I have to say it again, reliability
- They've improved leaps and bounds, but their CRM is still subpar
- They have great uptime, but it could be better
- Affordability - I went in hoping to use their CRM feature and cut costs, but their CRM is lacking
- They offer a shopping cart, but in terms of being able to customize and payment option, they have a ways to go.
- It's saved hours (and tears) by having a managed course platform
- It's provided an outstanding end user experience increasing customer retention
It blows them out of the water. There really is no comparison at all. Each of the others listed have some benefits, but none offering an end user experience the way that Kajabi does. HighLevel would be the closest, but they still have a ways to go.
Not offered in the listings were AccessAlly and WishList member. While these are wordpress plug-ins, I feel they are worth mentioning since if I weren't using Kajabi, I would be using one of them instead. They both leave the burden of technical upkeep on the company though, which is the primary reason we're using Kajabi.
I've considered moving back to AccessAlly because of the unique ability to communicate between the CRM and the membership platform, having lesson or content disbursement triggered by the CRM itself, allowing for a seamless marriage between any communication support for the course or membership and content release. (with Kajabi, and all of the others, you have to set up emails/texts/messages to coincide with the content release, which is fine unless you make changes and forget to go into one of the other areas to change it)
Not offered in the listings were AccessAlly and WishList member. While these are wordpress plug-ins, I feel they are worth mentioning since if I weren't using Kajabi, I would be using one of them instead. They both leave the burden of technical upkeep on the company though, which is the primary reason we're using Kajabi.
I've considered moving back to AccessAlly because of the unique ability to communicate between the CRM and the membership platform, having lesson or content disbursement triggered by the CRM itself, allowing for a seamless marriage between any communication support for the course or membership and content release. (with Kajabi, and all of the others, you have to set up emails/texts/messages to coincide with the content release, which is fine unless you make changes and forget to go into one of the other areas to change it)
Do you think Kajabi delivers good value for the price?
Not sure
Are you happy with Kajabi's feature set?
Yes
Did Kajabi live up to sales and marketing promises?
No
Did implementation of Kajabi go as expected?
Yes
Would you buy Kajabi again?
No