Kaltura: A great option, despite some pitfalls, for large scale events
October 06, 2021

Kaltura: A great option, despite some pitfalls, for large scale events

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kaltura

We use Kaltura for large scale conferences, such as GTC. Typically these events have upwards of 200k+ attendees
  • Multiple users
  • Multiple sessions
  • Customer support
  • Host multiple concurrent events
  • UX platform
  • Chat functionality
  • Back end analytics integration
  • Host multiple concurrent sessions
  • Host a volume attendees over
  • Provide analytics or reports on attendees
  • Expand brand and product awareness
  • Allow for mass communication
  • Poor customer experience with chatting during events
  • Although not measured, may have led to increased sales due to mass awareness of products/services.
Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option.

Do you think Kaltura delivers good value for the price?

Yes

Are you happy with Kaltura's feature set?

Yes

Did Kaltura live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Kaltura go as expected?

I wasn't involved with the implementation phase

Would you buy Kaltura again?

Yes

It was great to use for large scale online events however it did have some issues. First the chat functionally was very clunky. Didn’t allow for speakers to send answers to all attendees, so you could have multiple repeat questions. Also wasn’t very easy to use. The backend analytics also was a problem as some data didn’t pass through effectively and required a lot more manual support.

Kaltura Feature Ratings

Lead generation
5
Video personalization
Not Rated
eCommerce
5
Video SEO
7
Integration to Marketing Automation
7
Integration to Salesforce.com
5
Integration to Marketo
5
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
8
User management
8
Video link sharing
8
Internal video
8
External video
8
Player customization
8
Embedded videos
8
Video quality / Bandwidth controls
8
Mobile compatibility
4
A/B testing
6
Streaming quality reports
5
Per viewer tracking
5
Per video tracking
5
Video analytics dashboard
5
On-Demand video
7
Live streaming
8
Impact of streaming on network
8
Video upload & format support
8
Video library / File management
8
Video portal
8
Audience polling
5
Audience Q&A / Live chat
5
Video comments
8