Overall Satisfaction with Kareo Marketing
Kareo Marketing is used by our practice to send out appointment reminders, surveys, patient communications and to keep a check on our online presence.
- Patient communications: being able to send patients text messages has been a great benefit.
- Kareo sends out appointment reminders for us which saves our employees time.
- There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
- It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
- We have not been using it long enough to know an answer to this.
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Do you think Kareo Engage delivers good value for the price?
Not sure
Are you happy with Kareo Engage's feature set?
No
Did Kareo Engage live up to sales and marketing promises?
No
Did implementation of Kareo Engage go as expected?
Yes
Would you buy Kareo Engage again?
No