Keen is on to something, just not 100% there yet.
February 23, 2019

Keen is on to something, just not 100% there yet.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keen IO

I have used Keen personally for a small company start-up to visualize where we are headed, analytically.
  • Data modeling.
  • Great tool for developers.
  • Application integration.
  • Customer service.
  • Slightly overpriced.
  • Customer service does not seem to understand every aspect well enough to effectively help.
They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
To run more visual, analytical models, it is great. Leave the statistics to your other programs.

Keen IO Feature Ratings

Pixel Perfect reports
5
Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
Not Rated
Formatting capabilities
8
Report sharing and collaboration
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Predictive Analytics
5
Multi-User Support (named login)
5
Role-Based Security Model
5
Multiple Access Permission Levels (Create, Read, Delete)
5
Single Sign-On (SSO)
Not Rated
REST API
6
Javascript API
9
iFrames
7
Java API
9
Customizable Platform (Open Source)
8