Keeper - An Immensely Valuable Password Management Solution
Updated September 09, 2022
Keeper - An Immensely Valuable Password Management Solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Keeper
We use Keeper to provide a secure way to house and share passwords to various web account such as social media, procurement websites, various portals, etc. We use it primarily on a team basis where we have shared accounts. Prior to Keeper, the solution was the inevitable - spreadsheets being shared via email or printed out and handed around. It was painful, insecure and impossible to manage. Keeper gave a simple and easy-to-manage solution to this problem.
- Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
- Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
- Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.
- Decommissioning users isn't as simple as I'd like. If a user disappears from AD with SSO enabled, it can be a challenge (or impossible) to recover their passwords.
- It would be good if there was a long period in which the browser plug-in would keep you logged in. It's a pain having to re-sign in each time you open a browser (even with SSO enabled).
- Adding another tier to each group such that each group could have a manager would be helpful in the continuity of departmental password management. Inevitably, users end up with a bunch of their own passwords that their manager should have access to, but there is no easy way to administer this situation.
- Single sign-on (SSO). I rarely subscribe to a software that does not incorporate this feature. Moreover, it is important to me that it utilizes Azure AD SSO.
- Support for all major browsers. We do not enforce a particular browser on our staff as their needs are diverse. Keeper supports all major browsers.
- Excellent support. I have had nothing but good experiences with Keeper's support team.
- The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
- Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
- It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
I do not have any direct experience with LastPass, but I did assess them before deciding on Keeper. I believe the reason I went with Keeper over LastPass at the time was Keeper's enterprise solution was a lot more solid and featured SSO which I do not believe was offered by LastPass at the time. It does appear that LastPass for Business offers good SSO solutions now, however.
Do you think Keeper delivers good value for the price?
Yes
Are you happy with Keeper's feature set?
Yes
Did Keeper live up to sales and marketing promises?
Yes
Did implementation of Keeper go as expected?
Yes
Would you buy Keeper again?
Yes