Kendo UI - Focus on custom development and let Kendo take care of the rest
Updated December 11, 2020

Kendo UI - Focus on custom development and let Kendo take care of the rest

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Progress Kendo UI

Our organization has used Kendo for many years. We have and are using it for our internal and external applications.

Kendo has worked especially well when creating grids. The OOTB filtering and sorting allows us to focus on other requirements our customers have.

At times it has been difficult to find examples of more complex scenarios to meet customer requirements. Customer support has exceptional when we've had a question.

Pros

  • Kendo does grids very well. The filtering and sorting features that come with grids has helped boost our development time.
  • Kendo has exceptional support. We have always received answers to problems we've had. Not all of them were solved by support but they at least allowed us to figure out how to solve the problem in another way.
  • The community forum is very good as well. Before contacting support, we consult the forums to see if someone has already solved the problem we're having. Support from the Telerik community is really good.

Cons

  • At times it seems that there are performance issues with the grid. It could be that it is due to how data is structured and retrieved from the data source but most of the time it is quite responsive.
  • There are times where more complex scenarios come up. Having some examples of more than just basic functionality would be nice.
  • Show data in grids is a very common thing in our applications. Having a ready-made grid with filtering, sorting, and pagination has allowed us to focus on more complex custom components that our customers are asking for.
  • The amount of time spent on figuring out "free" components has costed more then just paying for a premium product like Kendo and getting immediate support when needed.
Kendo UI and the Telerik suite covered more of the technologies and platforms that we were working in (i.e. WinForms, MVC).
Using the tab panels has been very helpful to our internal applications. The business needs to view and edit a lot of data when they interact with our customers and prospects. Organizing the fields into different tabs makes this a lot easier.

Using Progress Kendo UI

3 - They represent a subset of the development team. Kendo UI is used in our in-house customer management application that is tailored to the needs of our business. We are an outbound sales organization that needs to keep meticulous notes on all our prospects and the tools that Kendo UI provides has helped our development team achieve that. We extensively use the capabilities of the grid.
3 - The subset of our development team are skilled in .NET programming as well as client-side programming using various frameworks. Kendo UI makes developing both simple and complex solutions a lot easier because a lot of the heavy lifting is being done by the Kendo UI tools. We find that even junior .NET developers can pickup Kendo UI and start using is quite quickly.
  • Rapid development of generating reports for our outbound sales numbers
  • Generating dashboards for our sales managers for them to see the status of various metrics we keep track of
  • Creating complex cascading drop-down menus that are interrelated to allow managers to dig down into data.
  • We have been able to integrate Kendo UI with our address verification software to allow more reliable data entry by our outbound sales team
  • We have been able to Kendo's grid to clearly show related companies in the outbound sales customer list so that we don't call companies twice which has reduced the customer complaints
  • We have integrated charting into our custom dashboard for managers to see the status of each sales team member at a glance as well as the whole sales group to see if we are hitting our sales numbers
  • We are hoping to integrate the Media Player control to allow managers to listen to the recordings of sales calls to help guide our sales team members to increase the number of customers who will say "Yes".
  • We hope to use the calendaring tool to generate automated schedules for follow-up calls to prospective customers
  • We are also thinking about using the chat feature to connect more quickly with customers or prospects who have questions
We are in love with Telerik and their tools. We have been faithful customers of theirs for many, many years.

Their customer service has been and continues to be outstanding and has gotten us out of various issues that we've run into over the years.

Their tools continue to be innovative and timely for the functionality that our business is requesting of the development team. It has definitely been a time-saver having Telerik tools at our disposal.

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