CMS tool with a lot of great features that comes with a cost and learning curve
November 07, 2025

CMS tool with a lot of great features that comes with a cost and learning curve

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kentico Xperience

We use Kentico Xperience as a website CMS tool to manage website updates and add content on the public facing website. The business problem that Kentico addresses is showcasing our content including events, webinars, campaigns, insights and careers postings. Basically acting as a virtual branch for the business and giving users to contact us through that means.

Pros

  • Integrating with third party tools like google analytics
  • Creation/Managing website content
  • Adding jobs posting to website

Cons

  • Hard to add new features on the website
  • Requires custom coding knowledge to manage the tool
  • Technical in nature and doesn't have a lot of resources to support
  • Increased user engagement on website by 20%
  • Increased overall SEO performance
  • Higher cost of implementation on the backend which is negative for companies.
The overall usability is pretty standard to a basic backend of a website builder. It is not the most easiest tool to work with but with a learning curve a user can easily learn to manage all the functionalities and features in the backend. There's not much documentation available so it is quite dependent on a lot of vendor support as well.

Do you think Kentico Xperience delivers good value for the price?

Yes

Are you happy with Kentico Xperience's feature set?

Yes

Did Kentico Xperience live up to sales and marketing promises?

Yes

Did implementation of Kentico Xperience go as expected?

Yes

Would you buy Kentico Xperience again?

Yes

It's a good tool to use as a content management piece for enterprise level companies who want to manage huge website with lots of URLS and content. Definitely requires some technical knowledge in the backend to manage the tool and work as a editor. To add new features, there's limited resources available on the internet which makes it challenging at times.

Kentico Xperience Feature Ratings

Digital Experience Platform ()
Not Rated
8.6
WYSIWYG editor
8
Code quality / cleanliness
8
Admin section
8
Page templates
9
Library of website themes
7
Mobile optimization / responsive design
9
Publishing workflow
10
Form generator
10
8.0
Content taxonomy
9
SEO support
7
Bulk management
10
Availability / breadth of extensions
8
Community / comment management
6
Customer experience management ()
Not Rated
Results and Analysis ()
Not Rated
9.0
API
9
Internationalization / multi-language
9
9.0
Role-based user permissions
9

Comments

More Reviews of Kentico Xperience

  1. Home
  2. Digital Experience Platforms (DXP)
  3. Kentico Xperience Reviews
  4. User Review of Kentico Xperience