Review of Khoros Communities
April 25, 2022

Review of Khoros Communities

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

We used Khoros to host our digital community.

It is how we get customers to engage with each other.
  • Increased customer engagement.
  • Increased SEO traffic.
We haven't been using the platform long enough to know of its scalability performance.
We have used these services with mixed levels of benefit. The services are there, but it is not often an efficient process.
Care is not well suited for community moderation.

Do you think Khoros Communities delivers good value for the price?

Not sure

Are you happy with Khoros Communities's feature set?

No

Did Khoros Communities live up to sales and marketing promises?

No

Did implementation of Khoros Communities go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Communities again?

Yes

Khoros is the only company I know of that hosts these kinds of digital communities.