Not worth it in modern web era with a lot of open source alternatives
April 25, 2022

Not worth it in modern web era with a lot of open source alternatives

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

We use it to build communities.
  • Authorization among user and roles.
  • Moderation tools.
  • Pure HTML, JS customizations.
  • Server-side logic should be better than current i.e. Freemarker.
  • Admin UI is old and not usable.
  • Adding new custom field should be possible to on the fly rather than from support.
  • Negative impact to onboard devs to understand terminology and freemarker.
  • Hard to find learning material for freemarker.
  • Not enough developer communities built to discuss problems and good-to-have's.
1. Not self hostable.
2. Have to pay for a sandbox even to play around and learn.
3. Not enough developer communities.
4. Not capable of integrating any modern web developer tools and stack.
Developing custom user experience is hard to develop, hard to test and hard to debug.
It would be better to have good logging mechanism rather than "Feature Logs" which will disappear in 7 days

Do you think Khoros Communities delivers good value for the price?

Not sure

Are you happy with Khoros Communities's feature set?


Did Khoros Communities live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Communities go as expected?


Would you buy Khoros Communities again?


Khoros Communities fits well for build forums.