Easy way to set up a Community with little lift.
Updated December 05, 2022
Easy way to set up a Community with little lift.
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)
Communities act as a hub for users to congregate and discuss. Our current website did not have the flexibility to house such a thing so we turned to Khoros.
- Simplicity of sign up.
- Allowance of integration with ad placements.
- Badging
- Sometimes the platform feels too simplistic to the point it comes across as dated.
- Analytics on the backend could be more granular.
- Team turnaround teams for help are sometimes quite long.
- Communities allowed us to prove to higher-ups there was an interest and we should invest time and money here.
We did work with strategic services but the growth wasnt there.
Analytics has helped us to learn what content gets the most engagement to duplicate in the future. Analytics is helpful from a bare-bones number of visits, members, and kudos. Referral traffic would be nice to see at a more granular level.
- Product feedback
Definitely feedback on events.
We do have a handful of users who pride themselves on badging but its not been as prominent as we thought.
We have not used or evaluated others at this time.
Do you think Khoros Communities delivers good value for the price?
Not sure
Are you happy with Khoros Communities's feature set?
No
Did Khoros Communities live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Communities go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Communities again?
Yes