Khoros Marketing
August 19, 2022
Khoros Marketing
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
- Intelligence
Overall Satisfaction with Khoros Marketing
We use Khoros to plan and publish our content. We also use it for analytics and social listening (Intelligence).
- Scheduling - clear view of calendar for birds-eye view
- Analytics
- Social Listening via Intelligence
- Intelligence could be a little more intuitive
- Improved management of our organic campaigns ( we post a high volume and this keeps us very coordinated
- Great reporting capabilities with tagging so we can identify root cause
Yes, very resopnsive and have taken advantage of product support.
yes, using Intelligence, we've been able to easily track comments/sentiment but this functionality could be more robust. Keywords could also be stronger on intelligence. When we type in a word or topic, we have to manually fill in related words/phrases/etc. Tools like brightedge fill in for you and it's a matter of eliminating redundancies instead
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
Yes
Would you buy Khoros Marketing again?
Yes